PAT Testing

Electrical Appliance Testing

If you're looking for a company that provides electrical IT appliance testing, look no further than Symbian Support Limited.

Symbian Support Limited is committed to providing a high quality electrical appliance testing service.

We as a company are fully conversant with all aspects of IT equipment in the enterprise, we specialise in the PAT testing of IT equipment, we fully understand the requirements to have items tested within a criteria that upholds your responsibilities whilst keeping mission critical systems online, this is why we work very closely with every company we provide a testing service, this way you keep your business functioning, with the least disruption.

Our aim is to improve safety in the workplace it's not difficult to see why companies choose Symbian Support Limited to carry out their electrical appliance testing. We are constantly striving to provide the highest levels of customer service possible within the field of electrical health and safety in the workplace.

Fully qualified and experienced engineers carry out all aspects of the electrical appliance testing and we can supply electrical appliance testing coverage to large multi-site companies and a local service to smaller companies. It takes less time than you would think to carry out the electrical appliance testing therefore causing you and your staff the minimum amount of disruption.

We provide an internet portal enabling customers to access their results online, this is managed by ourselves and we provide you the customer with your own access via a username and password. This enables you to query the database of your items by a number of search criteria, you will also be able to print any queries that may be required in paper format, however we like to think that with everything available online why would you need to print, this also improves our carbon footprint in line with our moving forward to a greener policy.

For further information regarding your electrical appliance testing needs, please telephone 01202 777729 or use our Contact Us page.

Client Liaison

The Symbian Support Limited engineer shall make themselves known to the person responsible for Health & Safety at the testing premises. The engineer will liaise with this person or the person nominated as the site contact in all matters of testing with regard to the schedule whilst on the premises, times appropriate for shutdown of equipment etc. and advise this of any appliances that fail testing. We will provide a safe systems of work to include, Risk assessments, Method statements & manual handling assessment.

Guidelines for Testing

Testing will be carried out under the IEE's Code of Practice for In-Service Inspection and Testing. This testing includes all electrical equipment of the following types (as detailed in the IEE Code of Practice): portable appliances, movable or transportable equipment/appliances, hand-held appliances, stationary equipment/appliances, fixed appliances, appliances/equipment for building in, IT equipment and extension leads.

Inspection

Flex - the flex will be inspected for any damage, ensuring it is free from cuts, fraying or stress.
Plug - the plug top will be opened to ensure that the flexible cable is secure in its anchorage and is correctly wired, that the fuse is of the correct rating for the appliance and it is free from any sign of overheating and in physically good condition.
The Appliance - the appliance will be inspected to ensure that it is in good working order, including ensuring that it switches on and off properly and the casing or cabinet has no damage that could result in access to live parts.
We will also advise on the earthing of communications/server cabinets and identify any areas that may require attention with regards to exponential & secondary bonding.

Testing

Polarity Test (only carried out on extension cables and supply leads)
Earth Continuity Test (not carried out on Class II appliances that have no earth)
Insulation Resistance Test
Operational Test (if possible)
Earth Leakage Test (if Operational Test carried out)
Tests on computer equipment are "soft tests" of 100mA on earth continuity
No operational tests are carried out on computer CPUs

Labeling

A label will be attached to each appliance that passed testing with the Appliance ID and "Retest Due" date. This label will be of the type "mark and seal"
Appliances that fail testing will be labelled DO NOT USE Failed Safety Test

Documentation

If not using the internet portal facility the appliance Register, Fail Certificates (if applicable), Pass Certificates, Display Certificate will be sent after the completion of testing on the premises and data being processed at Head Office. It is our aim at Symbian Support Limited to provide these within 2 working days of the completion of testing, along with the invoice
Appliance Register - A complete register of all equipment tested on the premises
Fail Certificates - Appliances that failed testing will be reported on red paper showing details of the reason for fail and recommendations
Invoice
Pass Certificates - Full details of all test results for appliance that passed testing
Display Certificate - A Certificate for display in the staff room, notice board or reception to advise that the appliances on the premises have been tested for electrical safety
QA Traceability Report - A report which details which engineers carried out the testing and which PAT test machine was used. This report is part of our commitment to full Quality Assurance and Traceability of Testing
Quality Questionnaire - From time to time you may receive a Quality Questionnaire from us. This form allows you to comment on all aspects of our service. We record and analyse these performance indicators along with our own data to ensure we respond proactively to continue providing a quality service

Barcode Labels

Symbian Support Limited use barcode labels on all portable appliances, we use identification labels on all power leads and place a pass or fail labels on all items tested, We have introduced barcode labels as part of our internal quality procedures, to ensure the traceability of equipment.

Each barcode is unique for every appliance across all the testing Bar-coding appliances greatly assists in tracking appliances. It also allows our engineers to concentrate more on checking your appliances rather than writing asset labels.

Barcode Scanners

Our engineers use long range bar code scanners.

Whilst these are considerably more expensive than those used by most PAT Testing companies, they allow us to read barcodes at a distance which help facilitate minimising disruption to your workplace as equipment does not have to be moved so often.

These barcode scanners are programmed by us to triple check the reading of the appliance number.

Technical Specifications

Our barcodes are 9 digits long and written in Code39 format. There are many different types of barcode formats, Code39 is one of the most popular and is easily readable by 3rd party programs and other barcode scanners.

For larger customers who wish to have their own labels made up, we can source custom designed labels with your logo at a very competitive price.

Equipment

At Symbian Support Limited our test engineers primarily use the Megger PAT 4DV/3 tester for all Portable Appliance Testing. We also use Fluke 6500.

The PAT4Dv is a comprehensive, portable electrical appliance tester It is designed to safely test IT equipment. with the ability to test Class1 and Class II equipment. The tester is dual voltage so it can test 110 Volt and 230 Volt appliances.

The units can perform fundamental safety tests on Class 1 (earthed) and Class II (double insulated) appliances.

Appliance details including a description of the appliance are entered in full using the QWERTY keyboard.

The PAT4Dv/3 is fully Compatible with latest IEE (Institution of Electrical Engineers) Code of Practice.

Our engineers record in the PAT Tester the following information whilst on site:

Test Date
Test Time
Test engineer
Appliance Id
Appliance Description
Room Location
Retest Period (number of months before next retest due)
Types Of Test Carried Out
Charge Cost for testing the appliance
Any repairs, fuse replacements carried out
All test results, pass or fail status, test limits, test voltages or currents

All test equipment is calibrated annually in accordance with the IEE Code of Practice. The engineer has copies available for inspection; the testers are also tagged by the company who calibrate our testers.